Return and Exchange Policy

At Two Charmed, each piece is handmade with care and attention to detail. We want you to absolutely love your jewellery! If for any reason you are not completely satisfied, please review our return and exchange policy below.

Returns or exchanges are accepted within seven days of delivery for unworn, unused items in their original packaging. To initiate a return or exchange, please contact us at twocharmed09@gmail.com with your order number and reason for return. Once approved, the item must be shipped back within 5 business days. (Shipping fees are non-refundable and return shipping is the responsibility of the customer). 

If you receive a defective or incorrect item, please notify us within 3 days of receiving your order, and we will gladly replace or repair it. Refunds or exchanges will not be issued for items broken due to wear, tear, or improper handling